Driven by Impact: Our Values
Our mission is to help those who strive to make the world a better place, by raising more funds and keeping expenses low.
We understand that the best way to achieve this is a constantly changing and evolving path, one that adapts with the market. We tirelessly search for new opportunities and act agilely to find the right solution. We’re not afraid to change course when necessary, in pursuit of finding the best way to make a positive impact.
A Look at Our History
We began in 2014 with a vision to make it easier for organisations to fundraise online. Our initial offering was website design, but as we listened to our clients, we recognised the need for a simpler donation process. So, we developed OnlineFundraising – a platform that provided easy access to card payments.
As time passed, we expanded our payment channels and services to better help our clients. It’s been an unpredictable journey, but one that has required adaptation, flexibility, and a willingness to change course when necessary.
As a small team, we share the responsibility of finding the right direction and we’re always looking for new ways to make an impact.
Achieving Our Vision
We strive to deliver solutions that are accessible to organisations of all sizes, including pricing that enables smaller groups to participate. This is why we continually adjust our license and offer waivers, as it fuels the passion and drive of small and startup NGOs.
We believe in the importance of giving all NGOs, big and small, the functionality and opportunities they need to raise money for causes they believe will make the world a better place.
What About Commercial Customers?
Together we can accomplish more, and with broad shoulders, we can carry greater burdens. That’s why we also cater to our commercial customers with care.
At OnlineFundraising, we have honed the skill of creating and maintaining donation agreements that do not involve physical exchange of goods or services. However, it is also enjoyable to work with commercial clients, who actually have the opportunity to offer their clients a quid pro quo. Our system is fine-tuned for this, and commercial customers help us maintain our exceptionally low NGO prices.
Working Together for Mutual Benefit
We believe in open cooperation, that’s why we’re determined to ensure that when we’re involved, it is for everyone’s benefit. For example when we don’t provide CRM functionality ourselves, our customers should have a free choice of CRM vendor and we actively work to ensure that CRM integrators – and systems benefit from having joint customers with us.
At the end of the day, we believe in recommendations over coercion. That’s why we go to great lengths to ensure that our services are freely chosen and not because there were no other options available.